SOPs and process documents
If a process lives only in someone's head, it breaks the day they are away. We turn how your business works into clear, structured documentation your team can follow.
What we build
- Standard operating procedures for key tasks
- Step-by-step process documents and checklists
- Onboarding guides for new staff
- A consistent format your team can maintain
What we need from you
- The processes you want documented and who does them
- How the work is done today, even if it is messy
- Any existing notes, screenshots or recordings
- Who needs to follow each document
What to keep in mind
- Document what really happens, not what should happen on paper.
- Keep it short. Documents that are too long do not get read.
- Assign an owner. A document nobody updates goes out of date.
How we work
We follow four steps on every project: brief (you tell us what you need), design (we build it and share progress), refine (you review and we iterate) and deliver (final files, live deployment or handoff). Not sure where to start? Book a free consultation.
Related: Internal AI assistants, Training materials and courses, Business automation.
Frequently asked questions
Why document processes?
So tasks get done the same way every time, new staff learn faster, and the business does not depend on one person's memory. It is also the first step to automating a process.
Can you document a process from a conversation?
Yes. You can talk us through it and we turn it into a structured document.
Can AI use these documents later?
Yes. Clear documents are what an internal AI assistant draws its answers from.
How much does process documentation cost?
It depends on the scope and complexity of what you need. Tell us about your project and we will come back with a plan and a price after a free consultation, with no obligation to proceed.
Want your processes written down properly?
Tell us the first process to document and we will take it from there.
Book a FREE Consultation